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Performance Measurement

The process of collecting, analyzing, and reporting information on the performance of an individual, group, or organization, performance measurement may also involve studying processes and strategies for success. RAND has evaluated and measured the performance of teachers, health care professionals, the civilian military workforce, judges, and workers in many other fields.

Report
Improving U.S. Air Force Training Investments: Putting Proficiency First
The U.S. Air Force needs to make near-term investments in its operational training infrastructure to ready airmen for high-end conflict. This Perspective explores which investments are most appropriate and which should receive priority.
Dec 15, 2022
Report
Performance Management and Assessment of Federally Funded Research and Development Centers: Lessons from Academic Literature and Practitioner Guidance
In this report, the authors discuss insights drawn from academic literature and practitioner guidance that are applicable to the effective oversight, management, and performance assessment of federally funded research and development centers.
Jan 31, 2022
Report
Exploring the Feasibility and Utility of Machine Learning-Assisted Command and Control: Volume 2, Supporting Technical Analysis
This volume serves as the technical analysis to a report concerning the potential for artificial intelligence systems to assist in Air Force command and control (C2).
Jul 15, 2021
Report
Exploring the Feasibility and Utility of Machine Learning-Assisted Command and Control
Is there potential for artificial intelligence (AI) systems to assist in Air Force command and control (C2) from a technical perspective? An analytical framework assesses the suitability of a given AI system for a given C2 problem.
Jul 15, 2021
Journal Article
Building and Measuring Community Resilience: Actions for Communities and the Gulf Research Program
This report summarizes the existing portfolio of relevant or related resilience measurement efforts and notes gaps and challenges associated with them.
Jun 29, 2021
Journal Article
Nursing Home Responses to Performance-based Accountability: Results of a National Survey
We describe quality improvement changes that skilled nursing facilities reported making in response to CMS performance measurements and whether reported QI changes were associated with better performance on CMS performance measures.
Apr 9, 2021
Journal Article
National Quality Forum Guidelines for Evaluating the Scientific Acceptability of Risk-adjusted Clinical Outcome Measures: A Report From the National Quality Forum Scientific Methods Panel
Our goal is to promote the transparency of NQF evaluations, improve the quality of performance measurements, and engage surgeons and all other stakeholders to work together to advance the science of performance measurement.
Jan 29, 2021
Journal Article
Improving The Accuracy Of Hospital Quality Ratings By Focusing On The Association Between Volume And Outcome
The goal of this exploratory analysis was to examine the changes in hospital star rankings for aortic valve replacement when shrinkage targets based on hospital case volume are used instead of the standard CMS approach.
Jan 28, 2021
Journal Article
Ranking Trauma Center Quality: Can Past Performance Predict Future Performance?
This article explores whether trauma center quality metrics based on historical data can reliably predict future trauma center performance.
Jan 28, 2021
Report
Measuring Intelligence, Surveillance, and Reconnaissance Effectiveness at the United States Central Command
U.S. Central Command Directorate of Intelligence is interested in developing a repeatable process to measure the effectiveness of its intelligence, surveillance, and reconnaissance (ISR) operations and activities. What methodology can be used to accomplish this?
Jan 20, 2021
Tool
Measuring Intelligence, Surveillance, and Reconnaissance Effectiveness at the United States Central Command: Data Visualization Tool Documentation
The authors used Tableau to create a visualization tool that allows U.S. Central Command (CENTCOM) to display the performance and effectiveness of its support to intelligence, surveillance, and reconnaissance (ISR) roles, sub-roles, and activities.
Jan 20, 2021
Journal Article
Variability in Case Durations for Common Surgical Procedures
This is an exploratory study to quantify the facility-level variation in surgical case duration for common surgeries.
Jan 20, 2021
Journal Article
What Can the National Quality Forum Tell Us About Performance Measurement in Anesthesiology?
In this article, we describe the current state of performance measurement in anesthesia care at the national level and highlight gaps and opportunities in performance measurement for anesthesiologists.
Dec 30, 2020
Report
Benchmarking Data Use and Analytics in Large, Complex Private-Sector Organizations: Implications for Department of Defense Acquisition
This report examines how the private sector addresses data governance and analytics to inform how the Department of Defense can develop and apply advanced analytics to acquisition challenges.
Jun 4, 2020
Journal Article
Differences in Consumer Assessment of Healthcare Providers and Systems Clinician and Group Survey Scores by Recency of the Last Visit: Implications for Comparability of Periodic and Continuous Sampling
Patient experiences an be collected by sampling patients periodically (visits over a 1-year period)or continuously (any visit in a monthly interval). We explored differences in Consumer Assessment of Healthcare Providers and Systems Clinician and Group scores using both sampling methods.
Mar 18, 2020
Report
Physical Task Simulations: Performance Measures for the Validation of Physical Tests and Standards for Battlefield Airmen
This report describes RAND's assistance to the Air Force in designing physical task simulations to evaluate the physical capabilities required to perform critical physical tasks in six battlefield airmen occupational specialties.
Feb 20, 2020
Report
Support for DoD Supervisors in Addressing Poor Employee Performance: A Holistic Approach
In this report, authors identify ways to address poor Department of Defense employee performance by developing, supporting, and professionalizing supervisors in conjunction with assessing and reporting key performance-related outcomes.
Sep 24, 2018
Dissertation
Strengthening Federal Capacity to Conduct Evaluations to Inform Future R&D Program Planning
This dissertation identifies for strengthening the Federal Government's capacity to evaluate its research and development programs using insights identified from philanthropic foundations.
Jun 21, 2018
Report
Training Success for U.S. Air Force Special Operations and Combat Support Specialties: An Analysis of Recruiting, Screening, and Development Processes
This report addresses challenges for implementing new approaches to Air Force high-demand, high-attrition specialty recruiting, screening, and development processes, and takes a holistic approach to identifying methods to fill gaps in processes.
May 15, 2018
Report
Understanding the Drivers of Organisational Capacity
This RAND Europe study, conducted with the Saatchi Institute, examines organisational capacity assessment. As well as exploring the role of culture and communication in improving performance, the study also offers an outline of a diagnostic tool.
Mar 29, 2018

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RAND Topic:
Performance Measurement

Topic Synonyms:
Performance Metrics

Research conducted by

Researcher Spotlight

Jessie Riposo

Director, Disaster Management & Resilience Program, RAND Homeland Security Research Division

Jessie Riposo directs the Disaster Management & Resilience Program (DMR) within the RAND Homeland Security Research Division, and is a senior operations researcher at the RAND Corporation. She focuses on developing and maintaining the capabilities required to conduct research and analysis in…
Sunny D. Bhatt

Policy Analyst

Sunny D. Bhatt is a policy analyst based in the Washington, DC office of the RAND Corporation. His research experience includes qualitative analysis and policy research for the National Security Research Division, through the Cyber and Intelligence Policy Center and the International Security…

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